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100% Deposit Guarantee
You get a free bond underwritten by NTUC Income to insure your deposits
Standard CASE Contract
Renovators follow the CASE Contract which protects you
Service Warranty
Min. 12-month workmanship warranty
Fairer Prices
Quotes are itemised and broken down clearly with no hidden costs
Withholding Payment
5-10% withholding payment until proper handover of home is done
Progressive Payments
Proper payment schedule and no unnecessary upfront payments
Dispute Resolution
Deadlocks? You can request for mediation at CASE
Feedback Management
Systems to manage and resolve complaints
1-1 Guidance
We'll advise you and follow-up
at every step of the way
Contract Review
We can help vet your contracts to ensure fairness
CaseTrust & above 4ā
Trustworthy firms that have been rigorously assessed
Precision Matching
Matched based on your exact requirements
Individually Vetted
We're the only platform with access to individual profiles
Deposit Fraud
You might lose your deposits
One-Sided Contracts
Unfair policies that puts you at a disadvantage
Insufficient Warranty
Defects are left unrectified
Hidden Costs
Dishonest lump sum quotations leading to unexpected mark-ups
Post-Reno Issues
No guarantees of rectification works and improper handovers
Unnecessary Payments
You're at risk of overpaying and suffering from reno delays
Unresolved Disputes
Ambiguous and/or unfair methods for resolving disputes
Unresolved Complaints
Silent treatment from dishonest renovators
Reno Anxiety
Not knowing where to start
and confusion along the way
Unfairness & Hiccups
Getting yourself into one-sided contracts and reno hiccups
Reno Nightmares
Reno is one the industries with the most complaints in SG
Wasted Time
Meeting renovators who cannot meet your needs
Extra Work & Headaches
Most likely assigned to a random unsuitable renovator
What is HomeMatch?
HomeMatch is a Renovation Platform ā The Safest & Smartest way to meet Renovators.
Think of us as a Renovation "Matchmaker" that finds you Trusted & Suitable Renovators. We're the only platform with the ability find you Specific Renovators based on your Specific needs.
āGet Matched
*HomeMatch is the Official Marketing Partner of CaseTrust
Is HomeMatch Free?! (Spoiler Alert: Yesš)
There's no catch! Our Matching service is 100% free for Homeowners. You don't have to worry about additional mark-ups when engaging Renovators you meet from HomeMatch.
Here are the facts...
ā
1) Unlike most platforms, we do not collect sales commissions. We profit by charging Renovators an upfront advertising fee (it might be even lower than their own advertising costs!). This enables us to be a neutral party that makes recommendations in your best interest!
2) Our job is to ensure a win-win. As much as we're finding you the most suitable renovators, we're also helping renovators find the most suitable homeowners for their business š
3) Also... all Renovators we recommend are CaseTrust-accredited. So, you'll receive itemised quotations to prevent hidden costs
What is the HomeMatch's Safest-Smartest Assurance?
The Safest-Smartest Assurance was born out of our commitment to help you avoid renovation nightmares.
It is a free service that is designed to protect you before, during, and after the renovation.
Some highlights are: 100% Deposit Guarantee, Warranty, Standard CASE contract, Fairer Prices, Dispute Resolution etc.
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How does the Matching work?
1. We will clarify on your specific renovation needs
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2. Our matching algorithm considers your budget, aesthetics, lifestyle, working style, property type, reno timeline and misc. requirements to find you the most suitable renovators.
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Can I meet Contractors instead of Interior Designers?
Yes you can! You'll have the option to be Matched with Main Contractors only.
How long do you take to get back to me?
Really quick. Usually during the same working day.
If you're busy and prefer us to get back to you on another time, just let us know after requesting a match. We will accommodate to your needs š
Why are the Renovators on HomeMatch trustworthy?
As the Official Marketing Partner of CaseTrust, we only Match you with Renovators from CaseTrust-accredited firms that underwent rigorous assessment. They are also required to offer service guarantees such as 100% deposit guarantees, min. 12 month warranty, standard contracts (w/ progressive payment and itemised pricings), and mediation if needed.
We've made sure that all Renovators are from firms with at least 4+ Stars on FB or Google.
Also, every single individual personnel have been painstakingly interviewed, filmed, and profiled. You have complete transparency over how they're like, their reviews, and their past projects.
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