Before signing your renovation contract, it is crucial to ensure the sufficiency of your post-sale warranty clauses (a.k.a. defects liability period).
Do note that wear-and-tear issues are generally excluded from warranty. â
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2 areas your warranty should cover
1. Workmanship
This is usually a grey area that is determined on a case-by-case basis. We advise checking directly with your Interior Designer on what they consider to be workmanship faults. Some examples: uneven tiles, silicon breakage, sagging doors etc.
Pro-Tip: All CaseTrust-accredited renovator will provide a workmanship warranty period of at least 12-months where the renovator is liable to conduct necessary rectification works at their own costs.
Here is a lowdown of how workmanship warranty generally works:
- Limited Coverage: The warranty usually covers only the âarea of defectsâ NOT a complete replacement of the item or fixture.
- Exclusions for Natural Characteristics: Any variations or imperfections that develop naturally are not considered workmanship defects e.g. vein lines variations on marbles.
- Variation Allowance: Reasonable variations between samples and actual products are not considered workmanship defects.
- Self-Sourcing Liability: If you buy your own materials, renovators may choose to void the warranty entirely in areas where these materials are used.
2. Materials
Most reputable materials supplier would present a warranty certificate to the buyer. Check with your Interior Designer if they made the purchase on your behalf.
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It was almost like they didnât exist - so we started our search on Google. HomeMatch came across as a no brainer for us to try because of their case trust accredited IDs, clear outline of their services and the fact that they came at no cost to us. The communication with HomeMatch were always swift, clear and helpful. From our online form, they called and clarified our needs then set about to match us with five IDs. We were able to view their profiles, portfolios and video snippets which were handy when it came to comparing meeting them in person whether they were authentic. Four of the five IDs contacted us swiftly and met with us twice - the first time to understand our requirements and floor plan and the second time to propose layout and itemized quotation. Same went for the fifth ID who was a later match because the initial match was not able to meet us. HomeMatch really came through with promptly replacing the initial recommendation such that the replacement ID was able to meet us the very next day. We were able to select an ID from the five based on all our interactions and although the process from contacting HomeMatch to signing with ID took 2 months it would have taken even longer had we tried to source IDs from the wild. HomeMatch services didnât end with us signing the contract. HomeMatch reviewed our contract and advised us of its pros and shortcomings. They also provided critical tips that will help make our renovation journey a successful one. Although our Reno work have not begun we know that clear communication works best and we can always count on HomeMatch should we need them again.
Sit Back â Your Renovationâs in Safe Hands
No more worries. HomeMatch will recommend you trusted & suitable renovators, check your contract, and protect 100% of your deposits!
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