Special Thanks:

No items found.
Navigate:

Before signing your renovation contract, it is crucial to ensure the sufficiency of your post-sale warranty clauses (a.k.a. defects liability period).

Do note that wear-and-tear issues are generally excluded from warranty. ‍

‍

2 areas your warranty should cover

1. Workmanship

This is usually a grey area that is determined on a case-by-case basis. We advise checking directly with your Interior Designer on what they consider to be workmanship faults. Some examples: uneven tiles, silicon breakage, sagging doors etc.

Pro-Tip: All CaseTrust-accredited renovator will provide a workmanship warranty period of at least 12-months where the renovator is liable to conduct necessary rectification works at their own costs.

Here is a lowdown of how workmanship warranty generally works:

  1. Limited Coverage: The warranty usually covers only the “area of defects” NOT a complete replacement of the item or fixture.
  2. Exclusions for Natural Characteristics: Any variations or imperfections that develop naturally are not considered workmanship defects e.g. vein lines variations on marbles.
  3. Variation Allowance: Reasonable variations between samples and actual products are not considered workmanship defects.
  4. Self-Sourcing Liability: If you buy your own materials, renovators may choose to void the warranty entirely in areas where these materials are used.

2. Materials

Most reputable materials supplier would present a warranty certificate to the buyer. Check with your Interior Designer if they made the purchase on your behalf.

‍