Blind dates are a no-go, don’t waste 1-3 hours in a meeting to find out that a renovator can’t meet your needs.
To skip disappointments, “stalk” them before setting appointments...
Your stalking should revolve around:
1) Compatibility
2) Credibility
Compatibility: Specific Renovators who meet your Specific Needs
What to look out for:
1. Chemistry
Renovation is an intimate process that takes ~6-8 weeks to complete.
You want to be confident that your Renovator is someone you can vibe with and understands your specific needs.
HomeMatch makes it super easy for you to "stalk" Renovators before meeting them. We’ve got them on video and slid in a couple of juicy facts.2. Portfolio
Every Renovator has a different level of experience when it comes to design style, property types, lifestyle needs (e.g. senior-friendly homes), and even project features (e.g. open-concept kitchens).
HomeMatch lets you peek into a Renovator’s projects and reviews before meeting them.3. Budget preference
Some Renovators have minimum budget requirements while others prefer to work with a smaller budget.
This is usually not stated upfront as Renovators may not want to lose the opportunity to meet you.
You might end up getting ghosted after the meeting.
Credibility: Finding Renovators you can trust
No one wants to be the next victim of a reno horror — Credibility should be a pre-requisite.
Unfortunately, renovation happens to be the industry that receives the most complaints in Singapore.
🚩 Avoid red flags, spot green flags:
1. Check Facebook Reviews
Fake Reviews are rampant. Facebook is our preferred source of truth for its neutrality. Plus, you can easily check if reviewers are real people e.g. account activity, no. of friends, profile photo, account creation date etc.
Google Reviews comes in 2nd but it is harder to spot fake reviews there.
2. Lookout for the ‘CaseTrust’ Mark
Renovators with the CaseTrust mark undergo rigorous assessment which verifies that it has good business practices.
Working with renovators with the CaseTrust mark ensures that you’re protected before, during, and after the renovation.
3. Lookout for HomeMatch's 'Safest-Smartest' Assurance
The Safest-Smartest Assurance is a free opt-in service that protects you before, during, and after renovation.
*Eligibility: Simply request to be matched with interior firms under the HomeMatch's Safest-Smartest Assurance.
✔️✔️✔️ Some highlights of the assurance includes: 100% deposit guarantee, and fair policies such as warranty, standard CASE contracts, progressive payments, fairer prices, contract review, dispute resolution etc.
Interior firms under the assurance undergo the most stringent vetting process in the industry. They have to: 1) Be CaseTrust-Accredited, 2) Have at least 4 star reviews on FB or Google, 3) Agree to allow us to interview, film, and profile every single one of their onboarded designers/contractors on an individual level. This signifies transparency.
^Because we've painstakingly interviewed, filmed, and profiled every single individual designers/contractors — it means that we are the only platform that is capable of matching you with the exact individuals who meet your exact renovation needs
Ultimately, this helps you avoid wasting time with unrealiable and unsuitable renovators.
Got 15 seconds? Here’s how HomeMatch helps you streamline your search:
