Match with Exact IDs Not Just Firms
Match Me! Finding the right interior designer isnât just about style â itâs about trust and suitability. The person you choose will be responsible for one of the biggest financial and emotional decisions of your life: your home.
In Singaporeâs renovation scene, thatâs easier said than done. With thousands of firms and countless self-proclaimed âIDs,â itâs hard to tell whoâs genuine. Renovation is also one of the most complained-about industries here...
This guide will show you how to choose wisely: 1) what to look for, 2) what to avoid and, 3) how to compare. And if youâd rather skip the guesswork, we'll share how HomeMatch can lift the burden off your shoulders by finding trusted & suitable interior designers for you.
Avoid hiccups when you're ready to Reno! Secure access to the
Safest-Smartest Assurance : Contract Checks, Deposit Protection, Dispute Resolution & more
âHiring the Right Type of Renovator Interior Designers vs Main Contractors vs Sub-Contractors The three main types of renovators are Interior Designers , Main Contractors , and Sub-Contractors :
Interior Designers provide a one-stop solution: they conceptualise your design, advise on materials and layouts, and manage the entire renovation project from start to finish.Main Contractors oversee renovation works but only act on your instructions, so they wonât advise on design or material choices. Sub-Contractors are specialists such as carpenters, tilers, electricians, or painters. If you hire an interior designer or main contractor, theyâll coordinate all sub-contractors for you.So, who should you engage?
Unless youâre familiar with space planning, design coordination, and project management, itâs almost always best to engage an interior designer . Trying to pinch pennies, can lead to costly rectifications and wasted time down the road.
How to Choose a Reliable Renovator Renovation is one of the industries that receives the most complaints in Singapore , which makes it crucial to find a renovator whoâs credible and accountable. Before considering price or personality, always prioritise reliability .
Step 1: Understand Fair Consumer Policies Before shortlisting renovators, take time to familiarise yourself with consumer protection policies that safeguard homeowners.
A âshortcutâ to ensure compliance? Work with a CaseTrust-accredited renovator . These interior firms have undergone rigorous assessment and must follow specific consumer-friendly practices.
While every renovator operates differently, these key CaseTrust policies can serve as your checklist:
Deposit Protection: Your deposit is safeguarded by a performance bond in case the business closes or liquidates.Itemised Pricing: Prices are broken down clearly and additional costs disclosed upfront.Progressive Payments: Payments are made in phases or milestones, protecting your interests.Feedback Management: Systems are in place to handle customer feedback and resolve disputes efficiently.Dispute Resolution Framework: Homeowners can request mediation through CASE, which accredited renovators must attend.Warranty: A minimum 12-month workmanship warranty is provided.Step 2: Assess Reliability with a Simple Checklist Once youâve shortlisted renovators, assess their credibility and reliability with this checklist:
1. Check Their Reviews Fake reviews are rampant. Rely on neutral sources like Facebook or Google where youcan personally verify that reviewers are genuine by checking their account activity, profile photos, and posting history.
2. Request Past Projects Ask for examples of completed projects similar to your property type or preferred aesthetic. This helps confirm whether the renovatorâs experience aligns with your needs.
3. Review Their Workmanship Reliable renovators are proud of their work and will gladly show completed projects, showrooms, or even ongoing sites.
4. Understand How They Manage Sub-Contractors Both interior designers and main contractors rely on sub-contractors to carry out specific tasks. A dependable renovator will be transparent about who they work with and how they coordinate each trade.
5. Meet at Least 5 Renovators Think of this process like dating: the more people you meet, the better you understand your options. Meeting at least 5 renovators helps you make fair comparisons on price, approach, and professionalism.
Once youâve shortlisted a few potential interior designers, the next step is to schedule meetings with them to discuss your ideas, requirements, and expectations.
To get a clearer picture of what to expect during these consultations, check out our guide on what happens during each meeting with an interior designer .
You can also read our article on how to prepare for a meeting with an interior designer to help you plan the right questions, bring the right references, and make the most of your time with each renovator.
When comparing multiple renovation quotations, always ensure that each item and material is clearly itemised; vague or incomplete quotes are a major red flag.
For a detailed breakdown of how to compare prices and what to look out for before signing, check out our guide on how to compare renovation quotes (and key things to look out for) .
HomeMatch ID Pro-Tip: Before these meetings, prepare a clear brief: your must-haves, ideal timeline, and budget range. Itâll make comparisons easier and more meaningful. Match with Exact IDs Not Just Firms
Match Me! Avoid hiccups when you're ready to Reno! Secure access to the
Safest-Smartest Assurance : Contract Checks, Deposit Protection, Dispute Resolution & more
15 mins with us saves you 15 hours đ
Avoid wasting time with renovators who can't meet your needs. We'll match you with CaseTrust-accredited Renovators who meet your budget, design, and other requirements.
Nobody Around Us Could Recommend a Good ID
It was almost like they didnât exist - so we started our search on Google. HomeMatch came across as a no brainer for us to try because of their case trust accredited IDs, clear outline of their services and the fact that they came at no cost to us. The communication with HomeMatch were always swift, clear and helpful. From our online form, they called and clarified our needs then set about to match us with five IDs. We were able to view their profiles, portfolios and video snippets which were handy when it came to comparing meeting them in person whether they were authentic. Four of the five IDs contacted us swiftly and met with us twice - the first time to understand our requirements and floor plan and the second time to propose layout and itemized quotation. Same went for the fifth ID who was a later match because the initial match was not able to meet us. HomeMatch really came through with promptly replacing the initial recommendation such that the replacement ID was able to meet us the very next day. We were able to select an ID from the five based on all our interactions and although the process from contacting HomeMatch to signing with ID took 2 months it would have taken even longer had we tried to source IDs from the wild. HomeMatch services didnât end with us signing the contract. HomeMatch reviewed our contract and advised us of its pros and shortcomings. They also provided critical tips that will help make our renovation journey a successful one. Although our Reno work have not begun we know that clear communication works best and we can always count on HomeMatch should we need them again.
Sit Back â Your Renovationâs in Safe Hands
No more worries. HomeMatch will recommend you trusted & suitable renovators, check your contract, and protect 100% of your deposits!
Recommend Me!
âCommon Renovation Credentials and How to Verify Them Renovators in Singapore often display various accreditations or memberships on their websites and showrooms.
CaseTrust & CaseTrustâRCMA Accreditation CaseTrust is the accreditation arm of the Consumers Association of Singapore (CASE).(This definition is taken directly from CASEâs official website.)
How to verify: Check if a company is listed on the CaseTrust Accredited Business Directory .
HDB Directory of Renovation Contractors (DRC) The HDB DRC lists contractors authorised to carry out renovations on HDB flats. These contractors are familiar with HDBâs renovation and structural integrity guidelines. However, HDB does not endorse or guarantee the quality of their work.
How to verify: Search for your contractor on the HDB Directory of Renovation Contractors .
RCMA Membership The Singapore Renovation Contractors and Material Suppliers Association (RCMA) is a non-profit organisation dedicated to raising professional standards in Singaporeâs renovation and construction sectors.
Only about 10% of renovation-related companies in Singapore qualify for membership. To be accepted, companies must meet strict requirements, including:
Being listed in the HDB DRC Holding a minimum paid-up capital of S$50,000 Having two years of audited financial statements Providing at least five invoices worth S$5,000 or more each Holding a public liability insurance policy of at least S$500,000 How to verify: Confirm membership status through the RCMA Member Directory .
RCMA Certified Renovation Practitioner Course This professional course, offered by the RCMA Academy, certifies that the candidate has attained a thorough understanding of their professional responsibilities, client obligations, and the relevant laws governing renovation work in Singapore.
How to verify: Check certification via the RCMA Academy website .
SIDAS â Singapore Interior Design Accreditation Scheme The Singapore Interior Design Accreditation Scheme (SIDAS) is spearheaded by the Society of Interior Designers Singapore (SIDS) to elevate the professional standards of the interior design industry.
SIDAS introduces a three-tier classification system:
ID Class 1 â Interior Designers with Structural and Spatial Expertise: Degree-qualified designers with advanced training in spatial planning and structural design.ID Class 2 â Interior Designers: Diploma-trained professionals with strong foundations in functionality and aesthetic design, capable of handling both residential and commercial projects.ID Class 3 â Decorators, Stylists, and FF&E Designers: ITE-trained practitioners specialising in decoration, styling, and furniture, fixture, and equipment (FF&E) selection.How to verify: Search for accredited professionals in the SIDAC Accreditation Directory .
âWhy Credentials Matter Renovating your home is a major investment, and credentials help you separate genuine professionals from the rest.CaseTrust , RCMA , and SIDAS reflect a commitment to accountability, safety, and professional standards.
A credible renovator will always be transparent because they have nothing to hide.
Match with Exact IDs Not Just Firms
Match Me! Avoid hiccups when you're ready to Reno! Secure access to the
Safest-Smartest Assurance : Contract Checks, Deposit Protection, Dispute Resolution & more
15 mins with us saves you 15 hours đ
Avoid wasting time with renovators who can't meet your needs. We'll match you with CaseTrust-accredited Renovators who meet your budget, design, and other requirements.
Nobody Around Us Could Recommend a Good ID
It was almost like they didnât exist - so we started our search on Google. HomeMatch came across as a no brainer for us to try because of their case trust accredited IDs, clear outline of their services and the fact that they came at no cost to us. The communication with HomeMatch were always swift, clear and helpful. From our online form, they called and clarified our needs then set about to match us with five IDs. We were able to view their profiles, portfolios and video snippets which were handy when it came to comparing meeting them in person whether they were authentic. Four of the five IDs contacted us swiftly and met with us twice - the first time to understand our requirements and floor plan and the second time to propose layout and itemized quotation. Same went for the fifth ID who was a later match because the initial match was not able to meet us. HomeMatch really came through with promptly replacing the initial recommendation such that the replacement ID was able to meet us the very next day. We were able to select an ID from the five based on all our interactions and although the process from contacting HomeMatch to signing with ID took 2 months it would have taken even longer had we tried to source IDs from the wild. HomeMatch services didnât end with us signing the contract. HomeMatch reviewed our contract and advised us of its pros and shortcomings. They also provided critical tips that will help make our renovation journey a successful one. Although our Reno work have not begun we know that clear communication works best and we can always count on HomeMatch should we need them again.
Sit Back â Your Renovationâs in Safe Hands
No more worries. HomeMatch will recommend you trusted & suitable renovators, check your contract, and protect 100% of your deposits!
Recommend Me!
âCompare Objectively, Not Emotionally Choosing an interior designer isnât just about who shows the prettiest mood board or who offers the lowest quoteâŚ
Itâs about who can deliver what you need, within budget and schedule.
Check How Quotations Are Structured Always ask for itemised quotes so you can see what each renovator is charging for.
HomeMatch IDâs Pro Tip: he cheapest isnât always the best. An interior designer or contractor whoâs too cheap might be cutting corners or using lower-quality materials. Look for Understanding, Not Just Aesthetics The right interior designer balances design flair with empathy.
âChemistry and Communication Matter More Than You Think A renovation can stretch over 8â10 weeks (sometimes more), so your interior designer will practically become your project partner.
An interior designer who respects your input while offering constructive feedback will make the process smoother and far less stressful.
âAsk the Right Questions Even with glowing reviews and a sleek portfolio, the best way to find the right fit is by asking the right questions.interior designer :
Can I see your portfolio? Look beyond pretty photos. Check for consistency, practicality, and finishing quality. If possible, visit a past project in person.Do you have a signature style? A distinct design identity is fine, but versatility matters more. You want someone who can adapt their aesthetic to your personality and space.How long will the project take? Most renovations in Singapore last 8â12 weeks. If an interior designer overpromises, dig deeper, as rushed work often leads to costly fixes later.Whatâs the scope of work? Clarify whatâs included in your quotation: carpentry, plumbing, painting, electricals, styling. Ambiguity here leads to budget disputes later.Whatâs your working style like? Are they collaborative or directive? Frequent updates or hands-off? Matching communication styles avoids frustration down the line.Can you work within my budget? Be upfront about your limits. A professional interior designer will tailor recommendations accordingly, not guilt you into overspending.How do you handle problems on site? No renovation is flawless. The best interior designers stay calm, offer options, and take responsibility when issues arise.What do past clients say about working with you? Go beyond star ratings and look for repeated comments on reliability, communication, and workmanship quality.How many years of experience do you have? Experienced interior designers anticipate problems before they happen, which is invaluable when dealing with older flats or tricky layouts. However, that level of foresight often comes with a higher price tag.That doesnât mean newer designers should be dismissed. Many younger IDs bring fresh ideas, strong attention to detail, and a willingness to go the extra mile to build their reputation.Â
âSubtle Signs you Might Not Work Well Together These signs can signal potential friction. Hereâs what to look out for:
(1) Misaligned Design Priorities If your interior designer prioritises aesthetics when you care about practicality (or vice versa), youâll clash later. Clarify expectations early on.
(2) Too Agreeable, Too Soon An interior designer who agrees with everything might not be confident enough to challenge unrealistic ideas. You want someone who can manage expectations with tact and honesty.
(3) Weak Soft Skills Accountability, punctuality, and attention to detail matter as much as talent. If they frequently forget updates or skip follow-ups, thatâs a red flag worth noting.
(4) Poor Communication Fit Some clients prefer daily updates; others want concise progress reports. Discuss your expectations early so neither side feels frustrated.
(5) Awkwardness Around Budget Talks Money shouldnât be taboo. A trustworthy interior designer will discuss costs openly, explain trade-offs, and never pressure you into spending beyond your comfort zone.
âThe Cheatcode to Finding Trusted & Suitable Interior Designers
Finding a good interior designer can be a painful process. Itâs a process filled with second-guessing, smooth-talking salespeople, and hidden red flags you only notice when itâs too late.Â
You scroll through endless portfolios, ask friends for recommendations, waste weekends showroom hopping, trying your luck at renovation events etc.
If youâd rather skip the stress and uncertainty, HomeMatch does the legwork for you. We screen every renovator for CaseTrust accreditation and 4 star reviews, match you to the most suitable interior designers, and even offer guarantees like contract checks, 100% deposit protection, dispute resolution, and more .
15 mins with us saves you 15 hours đ
Avoid wasting time with renovators who can't meet your needs. We'll match you with CaseTrust-accredited Renovators who meet your budget, design, and other requirements.
Frequently Asked Questions How do I know if an interior designer is credible? Renovation is one of the industries that receives the most complaints in Singapore, so credibility should always come first.
What credentials should I check before hiring an interior designer in Singapore? Always verify your interior designerâs credentials through official directories:
CaseTrust Accreditation â ensures fair trading and deposit protection. HDB Directory of Renovation Contractors (DRC) â lists renovation contractors authorised for HDB works. RCMA Membership â reflects professional business standards. How many interior designers should I meet before deciding? Aim to meet at least 5 different interior designers.
What are âbeige flagsâ when working with an interior designer? âBeige flagsâ arenât deal-breakers, but they can hint at future friction.
Interior designers who agree with everything without offering professional input. Misaligned priorities between design aesthetics and practicality. Poor follow-up or unclear communication. What questions should I ask before hiring an interior designer? Before signing, ask:
Can I see your portfolio and past projects? Whatâs included in your scope of work? How long will the project take? Can you work within my budget? How do you handle on-site issues or delays? The answers will help you gauge their professionalism, communication style, and ability to deliver within your expectations.
