Assessing the quality of works beforehand is tricky because the real test only begins once the project starts.
Butā¦ there are ways to mitigate risks and help you make an informed decision:
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1. Look at Reviews
Fake Reviews are rampant. Facebook is our preferred source of truth for its neutrality. Plus, you can easily check if reviewers are real people e.g. account activity, no. of friends, profile photo, account creation date etc. Google Reviews comes in 2nd but it is harder to spot fake reviews there.
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2. Request for Relevant Past Projects
Evidence of past projects that are similar to yours in terms of property type and aesthetics will give you confidence in their ability to execute.
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3. Check if they are CaseTrust-Accredited
Renovators with the CaseTrust mark undergo rigorous assessment which verifies that it has good business practices. Working with renovators with the CaseTrust mark ensures that youāre protected before, during, and after the renovation.
You can check if a Renovator is CaseTrust-accredited here.
As the Official Marketing Partner of CaseTrust, HomeMatch will be able to match you with CaseTrust-accredited Renovators who meet yourspecific needs.
4. Ask them how they Manage their Sub-Contractors
Although it is the IDs job to project manage, they are mostly under the mercy of the Sub-Contractors who are executing the work.
Reliable IDs usually have their own ādream teamā of sub-contractors whom they trust and have great rapport with; They shouldnāt display hesitation to share about how they work with their sub-contractors.
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5. Ask for samples of their workmanship
Most credible renovators would have anticipated this question and have no qualms in providing proof e.g. bringing you to view show flats/completed projects, showroom, ongoing projects etc.
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